![]() Once you understand and accept the price point, the ease of installation and the limitations IOT devices have a place in the market. And some would even say the traditional style not IOT devices. Your previous camera was that Yi/Kami? I’m assuming it was a mains powered camera and therefore ‘always awake’?įor ‘Proper’ security you really are best with wired / powered cameras. I have used and tested all of these including Yi. This is a ‘feature’ of many of this technology and What you are experience is an issue with the likes of Arlo, Nest, Ring, Blink. The best for battery powered monitoring cameras (I won’t call battery powered cameras security devices) is that the subject matter cuts diagonally across the PIR detection and not straight to it. Motion detection is on, set to high alerts and on away mode.įrom the screen grab you have provided I am finding it difficult to see where motion would come from and to. The camera is mounted at the front of the house looking down the drive. So the postman can walk up the drive post the letters and isn’t detected until he is walking back down the drive. The only problem seems to be the motion detection, it only seems to detect people when they are walking away from the house. I have a kami wire free outdoor camera which I am very pleased with. If it is still failing, please let me know what error you receive, or at what part of the process you are getting stuck at.Motion detection only detecting people leaving Community Support Reset the camera and walk through the paring process once more. ![]() Make sure your phone is logged onto the same network as the camera you are wanting to setup and that is a 2.4GHz network.īring the camera as close as you can to the router. Remove the SD card from the camera if there is one installed. Power cycle your router (turn it off for 30 seconds, then turn it back on, then wait for it to completely boot up which might take up to 5 minutes) Here are some steps that I recommend you to take in order to start the pairing process on a fresh footing.ĭownload the latest version of the YI Home app.ĭelete the camera it from the app (if it is not already). Hi Neil, thank you for joining the forum! Sorry to hear you’re having trouble with your YI Outdoor. Have a nice day, and I wait for your reply. ![]() I wonder if there is anything you can do to help me fix this error. I did try all the advises in the commemts but still noting woks. I olso chnage to a new router but I did connect all my cameras normally, but in last 2 weeks my Yi outdoor camera is the only one having connecting issues with the mobile app (I also have 4 yi Home Cameras). Hi there, I’m having the same issued with my Yi Outdoor camera. If you’re not able to reset the camera, please let me know and I’ll get some more information for possible a warranty replacement. ![]() Face the QR code generated on your mobile phone towards the camera’s lens.ħ - A solid blue LED will now be lit on your YI Camera indicating that the pairing was successful. Listen for “Waiting to connect”.Ĥ - Tap on the ‘+’ sign and select the specific name of the YI Camera you’re pairing from the list.ĥ - Follow the voice prompt/instructions on the App and enter your correct Wi-Fi password (case sensitive).Ħ - A QR code will be generated on your mobile phone. Once set up, move to your desired location.ģ - Reset the camera with a paper clip (in reset hole) and wait for it to boot. Push gently until the yellow light is on and you hear “reset is successful”.ġ - Plugin and install the camera right next to the router during setup. Once the camera has been deleted from your YI Account, please use a pin or paperclip to reset the camera. (It may be found at the lower right part of the screen for IOS users and the upper right part of the screen for Android users.)Ĥ - At the bottom part of the “Settings” page, you’ll find the option to delete the camera. To delete the camera from your YI Account do the following:Ģ - At the welcome page, tap on the name of the YI Camera you want to delete.ģ - Tap on “Settings”. And before you reset the camera, please delete it from the YI Home App. Let’s see if we can get to the bottom of this.Ĭan you please do me a favor and try one more time, however, this time please remove the SD card.
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